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Terms of use

Ad Hoc Property Management Limited

Website Terms of Use

These terms of use shall be governed by the laws of England and Wales and any disputes shall be exclusively subject to the jurisdiction of the courts of England and Wales. By accessing and using this site you agree to these terms and conditions.

These terms tell you the rules for using our domain ( and any Uniform Resource Locator (URL) or Application Programming Interface (API) by which Ad Hoc property Management Limited data may be accessed (referred to as the "Site"). Throughout this document we refer to them as the "Terms". A reference to "you" or "your" is a reference to the user of this Site.

  1. Who we are and how to contact us?
    1. We are Ad Hoc Property Management limited (company number 05559573) and our address is Unit 20 & 21 Angel Gate, City Road, London, EC1V 2PT (referred to as "we" or "us" or "our"). Our VAT number is 887892047.
    2. To contact us, please click here: write to us via the postal address above.

    1. These Terms set out all of the rules and obligations that apply to your use of the Site.
    2. By using our Site, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use our Site.
    3. You must be at least 18 years of age to use our Site. By using our Site and accepting these Terms, you confirm that you are at least 18 years of age.
    4. We recommend that you download and store a copy of these Terms for future reference. They are a legally binding agreement between you and us.
    5. These Terms may also make reference to other terms that apply when using our Site, such as our Privacy Policy and Cookie Policy.

    1. We amend these Terms from time to time by updating them on the Site. Every time you wish to use our Site, please check these Terms to ensure you understand the terms that apply at that time.

    1. We may from time to time change the content of this Site or suspend or discontinue any aspect of this Site, which may include your access to it.

    1. You accept that you are solely responsible for ensuring that your computer system meets all relevant technical specification necessary to use this Site and that your computer system is compatible with this Site.
    2. You must not misuse our system or this Site. In particular, you must not hack into, circumvent security or otherwise disrupt the operation of our system and this Site, or attempt to carry out any of the foregoing. This includes introducing viruses, trojans, worms, logic bombs or other material which is or could be malicious or technologically harmful. You must not misuse any forms on the Site and any forms you submit must be a genuine enquiry.
    3. You must not use or attempt to use any automated program (including, without limitation, any spider or other web crawler) to access our system or this Site. You must not use any scraping technology on the Site. Any such use or attempted use of an automated program shall be a misuse of our system and this Site. Obtaining access to any part of our system or this Site by means of any such automated programs is strictly unauthorised.
    4. You must not upload or use inappropriate or offensive language or content or solicit any commercial services in any communication, form or email you send or submit, from or to the Site.
    5. Whenever you make use of features that allow you to upload content to our Site, or to make contact with other users via our Site, you must comply with the content standards set out in these Terms. Please see clause 6 below. You warrant that any such contribution does comply with the standards mentioned in clause 6 and, if you are a business, you will indemnify us against any breach of this warranty.
    6. Unless you have our prior written consent from us, you must not do or attempt to do any of the following:
      1. Access this Site in order to obtain property information available from it other than by means of direct contact with us.
      2. Use technical means to access this Site which enables, causes or facilitates you or others to access this Site in a manner prohibited by clause 5.6.1.
      3. In particular and without limitation, unless you or others have our prior written consent you or others may not extract or seek to extract property information from this Site other than by means of direct human interaction with the menu system, hyperlinks and search and filter functions displayed on the human-readable pages of this Site by using either (a) a web browser which is directly accessing this Site or (b) a mobile app or other computer program published by us.
    7. If you are acting in the course of business, unless you have our prior written consent from us, you may not use this Site for the purposes of undertaking research on the property market or our members.
    8. Where consent is given pursuant to this clause, we reserve the right to withdraw such permission without notice and without giving a reason.

    1. When you fill out and submit an enquiry form on our Site, your personal information will be processed in accordance with our Privacy Policy.
    2. Enquiry forms on our Site should only be used for the purpose for which they are intended. If we (in our reasonable opinion and at our sole discretion) suspect a form has been misused, irrespective of whether the misuse is a result of recklessness or negligence as to the proper use of the form or these Terms of Use, or malicious intent, we reserve the right to withhold the transmission of that form to the intended recipient(s) without notice to you.
    3. All content that you upload to our Site will be considered non-confidential and non-proprietary and we have the right to use any such content for any purpose, subject to the terms of our Privacy Policy. We also have the right to disclose your identity to any third party who claims or alleges that content posted or uploaded by you to our Site breaches that third parties’ legal rights.
    4. All content that you upload to our Site must:
      1. be accurate (where you state facts);
      2. be genuinely held (where you state opinions); and
      3. comply with the applicable law of the country from which they were posted.
    5. Your content must not:
      1. contain any material which is defamatory of any person;
      2. contain any material which is obscene, offensive, hateful, discriminatory, unethical, immoral or inflammatory; or
      3. contain any material which does or could potentially infringe the intellectual property rights of a third party.
    6. We will determine in our discretion whether there has been a breach of this clause 6. Where we believe a breach of clause 6 has occurred, we may take such action as we deem appropriate. This action may include the following:
      1. immediate, temporary or permanent withdrawal of your right to use our Site.
      2. immediate, temporary or permanent removal of any posting or material uploaded by you to our Site.
      3. further legal action against you; and
      4. disclosure of such information to law enforcement or authorities as we reasonably feel necessary.
    7. In addition to all of our rights set out above, we reserve the right to take down any content that you upload to our Site at any time without notice and without having to give a reason.

    1. To gain access to certain details and services on our Site you will need to register (free of charge). You must be at least 18 years of age to register. At our discretion, we may refuse your application for registration. If we accept your application for registration, you will be given access at the point of application.
    2. Each registration is for a single user only. You must not share your username and password with any other person or with multiple users on a network.
    3. You must ensure the password you use is unique and must not be re-used anywhere else such as other websites, portals, or any other accounts.
    4. You undertake that all information provided by you for the purposes of registering with us is accurate and complete.
    5. You accept sole responsibility for all use of and for keeping secret any password that may have been given to you or chosen by you for use on this Site. You will notify us immediately of any unauthorised use of them or any other breach of security of this Site of which you become aware.
    6. We have the right to disable any account or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.

    1. The copyright and all other intellectual property rights in this Site (including all database rights, trademarks, service marks, trading names, text, graphics, code, files, links and other materials published on it) belong to us or our licensor(s). All rights are reserved.
    2. If you are a consumer, Subject to clause 5, you may download material from this Site for the sole purpose of using this Site where we provide an option for you to do so. However, you must not copy, transmit, modify, republish, store (in whole or in part), frame, pass-off or link to any material or information on or downloaded from this Site without our prior written consent.
    3. If you are a business, Subject to clause 5, you must not copy, transmit, modify, republish, store (in whole or in part), frame, pass-off or link to any material or information on or downloaded from this Site without our prior written consent from our Legal team.

    1. Whilst we endeavour to ensure that any material available for downloading from this Site (such as a property brochure) is not contaminated in any way, we do not warrant that such material will be free from infection, viruses and/or similar code.
    2. Due to the nature of software and the internet, we do not warrant that your access to, or the running of, this Site will be uninterrupted or error free. We may suspend, withdraw, discontinue or change all or any part of our Site without notice. We shall not be liable if we cannot process your details due to circumstances beyond our reasonable control.
    3. The information provided on this Site is for general interest only and does not constitute specific advice. Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up to date.
    4. We give no warranties or representations that the property information on this Site is correct, accurate or up-to-date.
    5. We give no warranty or guarantee that the Site or information available on it complies with laws other than those of England.
    6. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Site or any content on it, whether express or implied.

    1. We reserve the right to bar users from this Site and/or restrict or disable their access or use of any or all elements of our services, on a permanent or temporary basis at our sole discretion.

    1. Our Site is made available free of charge.
    2. We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Site for business and operational reasons. You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.

    1. Whether you are a consumer or a business user we do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees or subcontractors and for fraud or fraudulent misrepresentation.
    2. Subject to clause 15.1, we will not be liable for any failures due to software or internet errors or unavailability, or any other circumstances beyond our reasonable control.
    3. Subject to clause 15.1, we do not accept any liability for loss of your password or account ID caused by a breakdown, error, loss of power or otherwise caused by or to your computer system.
    4. We may put in place such systems as we from time to time see fit to prevent automated programs being used to obtain unauthorised access to our system and this Site. Subject to clause 15.1, we shall not be liable to you for any consequences arising out of or in connection with any such use or attempted use of automated programs to obtain unauthorised access to our system or this Site.
    5. We will not be liable for any loss or damage caused by a virus, distributed denial of service attack or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any content on it, or any website linked to it.

    1. If you are a consumer, please note that these Terms, their subject matter and their formation, are governed by English law.
    2. If you are a business, these Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

    1. We try to ensure that all customer feedback is dealt with fairly and consistently and is properly recorded. We welcome any suggestions that you make about how we may improve our service. Please write to us at Customer Services, Ad Hoc Property Management Limited, using the address provided at the beginning of these Terms or via the Contact Us section on our Site. We aim to acknowledge all customer feedback.

    1. The headings in these Terms of Use are solely used for convenience only.
    2. You may not assign or delegate any or all of your rights or obligations in these Terms of Use.
    3. We may assign this Agreement at any time without notice to you
    4. Our delay or failure to exercise or enforce any right or provision of these Terms of Use shall not constitute or be construed as a waiver of such right to act.
    5. We shall not be responsible for any breach of these Terms of Use caused by circumstances beyond our control.
    6. Nothing in these Terms of Use shall be construed to create a joint venture, partnership, or agency relationship between you and us, and neither you or we shall have the right or authority to incur any liability, debt, or cost, or enter into any contracts or other arrangements, in the name of or on behalf of the other.

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